Calton Cases (Canada) is (I am fairly sure) a Franchise operation that changed hands a year or so ago and is NOT the same as Calton Cases in UK .I have spoken to Keith Calton (in UK about this problem and though he is , understandably concerned there is not a lot he can do about the problems ! I hae used Calton cases for my D35 since 1977 and have several other (UK Produced) Calton cases all of which are excellent .