Its taken quite some time and the beginning of a rumour that they are to cease trading to bring the owner out of the woodwork. Perhaps he needs to realise that this is not the only Calton Cases complaints thread around and some form of explanation or denial may help explain what's going on. I had heard that Canadian Caltons were expensive but didn't realise how expensive. I bought my last one - a custom fitted mandolin case from Keith in the UK almost 2 years ago for less than half the price of the Canadian equivalent. In addition, although the Canadian ones are described as "custom fitted" there appears to be no facility in the ordering process to specify the dimensions of the instrument. So much for "custom fitted"!
Ray