Hey, If you're still having problems, find a tech that specializes in Mac and Linux. They are very similar, and several techs have told me that Linux is vastly superior to MS. The one tech I talked to,(just for you), said that unless you know the little ins and outs, about Linux, you shouldn't mess with installing it yourself, and to get someone who does..BUT, regardless, you(or your Tekky) HAVE to go online, once you load the initial disc, to open the different programs!