Thank you everyone for your help, and so quickly!

If I can pick one thing out, I'd like to say a special thank you to Skarpi: "I am having myself a bad times these days but dont give up on her stay with her all the time"

I intend doing that for as long as it takes. Thank you Skarpi.

I will try to get her to see a doctor, but it may be difficult.

In the meantime, does anyone have any suggestions as to what to say when I just get silence at the end of the phone?

Feeling helpless is the worst bit.

Thomas