Thank you very much, Richie.

Patsy, not all folks who work in Job Centres are hard on the folks who end up there. Some of them are actually very sweet and very helpful. The 'heavies' on the door aren't too welcoming, I have to admit, and sometimes, as in all places, you get the Jobsworths and the resentful ones, but in the main, they're folks just like you and I, worried about their own jobs, depressed at their pay cuts and pay freezes, worrying about paying their own bills...and...worrying about the flood of angry, bewildered and desperate people that will shortly be coming through their doors...

If anyone is ever rude to anyone here who has to claim any benefit via a Job Centre, then take their name, make a complaint. Also, everyone is entitled to be seen privately, all you have to do is ask, then wait for a room to become available. This is not always advertised, so you have to ask.