a first for me...could NOT get the thing installed!...It asked me to register as a new user, then told me I couldn't be found among registered users!(not sure whether it found other 'Bill Ds' or what it's problem was)...it seemed to be unable to tell that it was creating multiple copies of itself when I retried...

I uninstalled EVERYTHING.(I think)...and when I tried again, it IMMEDIATELY put my name in the sign-in box before asking me to register...then told me it was 'not initialized'.....

not sure what to do......