Ain't THAT the truth, JiK. I just changed out a stove component by going to the website and looking up the wiring diagram/part number and ordering one. Initially, I called a repair company about 200m from me. I was shocked that the receptionist said, "No, we'd have to look at it first to make sure we order the right part." Cost? $55 to look at it plus a service call for installation but that would be reduced to $40. $95 when all I wanted was to order a part? UnREAL! A lot of people would have paid because they just have never done something similar which really sucks when consider someone like an elderly lady being ripped off so cruelly.

Oh... I got the part thru another company.