I have used HP Laser printers for a couple of decades, but gave up when the last one failed when I found that I couldn't get one without a bunch of trash features that were useless to me, and per page costs for the better inkjets are now comparable to lasers.

It is unlikely that I'll ever have another HP inkjet due to a series of "warranty replacements" (all with refurbished junkers) none of which were really usable "as received." In one case they replace a $480 large format printer/scanner with one DOB (Dead Out Of Box) that wouldn't turn on. That one was replaced by one with a broken power switch and couldn't be turned off. The third replacement ran ok (more or less) for about 30 minutes after the original warranty expired.

Two more recent smaller ones had a similar record of durability/warranty service difficulties.

Our current Canon multipurpose was a replacement for an earlier Canon that gave good service for about 10 years, mainly for LiK use, and although performance has been okay it's not really what we expected. Ink costs, the usual complaint, seem rather high. In our area, Canon also has the problem that hardly any retail outlets (including the one we bought the printer from) maintain decent availabilty of Canon inks. There are "super capacity" cartridges available that would be more economical, but aren't stocked here, and shipping costs for small quantity "factory order" negate any advantage.

I'm currently using two Epson multipurposes inkjet units, one a "large format" (11 x 17 inch) and after all the junkware is turned off they've been at least "reliable." Per sheet (ink) costs are fairly reasonable, but not spectacular, and Epson cartridges are a little more available than Canon's. Either of these claims "two sided scanning" but do it by scanning one side, turning the page over, scanning the other side, turning the page over, and on one turnover or the other reporting "paper jam" in the turnover which DESTROYS at least one out of 10 original pages. (I scan a lot of old papers that don't feed as well as you'd encounter in a working office - maybe.)

My most-used accessory is a letter size Epson "scan only" unit that scans both sides of a page in a single pass (direct to BMP, JPEG, TIFF or PDF). I'd prefer something with an Ethernet connection, and this one is only available with USB, but I can work around the USB crashes. It has the "hidden" feature of demanding a feed roller replacement every 100,000 sheets (~$50) and I'm on my third roller, but for what it does it's acceptable for me.

Location makes a lot of difference, if you don't have space to stockpile consumables. Many of the brands best-rated elsewhere are simply not avalable - or unsupportable - in my town. Here, making sure you'll be able to find enough ink for the one you buy to give it a good test is more of a problem than finding one that will outlast the warranty.

My experience puts Epson far ahead of HP, but there are so few others available in my location that I can't say it's better than lots of others that get decent ratings from reviewers. Our Canon is a bit of a disappointment, but still better than the several recent HPs. (And of course one person's experience isn't a large statistical sample.)

John