Blue Cross does come off rather badly in the stories right now. It looks as if they were the first major company to contact customers about rate increases related to Obamacare. To Blue Cross's credit though they were providing the man in the video with a good rate, until the "Affordable Care Act" made them increase (their words, if you listen to the man reading from the letter).

In the future people like catspaw just won't be allowed to live. Death panels and all that. There will always be doctors for the wealthy, but no insurance plan will cover endless outlays.