There are just 5 people who arrange the vast majority of Whitby Folk Week, they do it (as far as I am aware) for free. They willingly give their time, trouble and expertise year after year. There are numerous other people, who again give their time for the benefit of the thousands of people who attend every year,(Stewards etc)they also should be given credit for the work they do. If the biggest of the gripes that you have is you have wait till you get to Whitby to buy a programme I'd say they were doing a bloody good job.