Malcolm, I've tried everything I know, uninstalled everything I had downloaded, changed file associations, etc. I'm beginning to suspect an ISP problem because it shows the file downloading (the little folder with the flying papers) forever. I thought for one minute Joe's idea of right-clicking and choosing open would work, but it doesn't. I'll check my other computer, and friends on the same ISP, and then I'll call my ISP.

Thanks.

Mary (still working on this bug)