Most MPs hold surgeries in their constituency to give people an opportunity to meet them and discuss matters of concern. MPs usually hold surgeries once a week and advertise them locally or online. A MP may take up an issue on a constituent's behalf.

Taken from

MPs surgeries

I think it is traveling down a slippery slope when we begin to deem someone else's concerns as a waste of anyones time or less important than others. But that is just me.

DtG