hi stan, my wife works for the OU and is very keen on her research. unfortunately i'm not and just rely on things i see for myself and - like everyone -on stuff i read on my chosen. anyway, she's down south in lancashire at the moment- i'll ask her about the 9 out of 10 figure when she gets back. in the meantime i think we can take it as read that we have an appalling problem with poverty, homelessness and sheer cruelty in our country's government just now which the tories are ignoring or making worse. feel free to comment on that while anxiously waiting for your reference.