Haha Steve, the broad Glasgow accent can be a bit hard to understand. But I just adore any accent, I have a thing about them. Husband can 'do' Norfolk now, and entertains his colleagues and our neighbours with his funny repartee.

I often wonder how it feels to be a 'cold caller' - one dials a number and prepares to be told again and again in no uncertain terms to go forth and multiply.

This goes on all day every day. They must get very depressed, and dread going in to work.

Can you imagine how rare it must be for them to be met with sheer delight and a real interest in what they have to sell? Rather like those Charity sellers ('chuggers') on the high street. Soul destroying.