Hey, Stilly: I'm calling on your experience as a seller on EBay.
The set of eight Waterford iced beverage glasses I bought arrived on Tuesday. The seller did a terrible job of packing (inappropriate material and not nearly enough of it), and three of the eight were broken. In restitution, she has offered to refund $90, to which I replied that she should round it up to $100 and we would have a deal. Then she wrote back, saying that the price of the three broken glasses and a proportionate amount of the shipping charge came to $87, she had already rounded it up, and she thought that fair. Frankly peeved, I wrote back to say that she had failed to consider my inconvenience, and she should think again.
If she balks again, I may well submit a review warning others not to buy anything fragile from her because she probably won't pack it properly.