I listened to a radio program in Canada last night about a union drive to organize some workers right now.

The comment that struck me as profound was that employer talked about their "employees" and union talked about the "members".

The very sane comment was that employees and members are the same people! It all distilled down to the fact that it's important to have dialogue and consultation with the people involved. Both company and union should work together to make it a win-win situation. The adversarial approach is only one method of communicating. Why not try others?