I sense frustration. Believe me - we all know the feeling.

Have you tried to clear windows temp files?

If not, click the start button at the bottom of the screen, run up the strip to "Program Files."

When the menu pops out, run up that menu to "Accessories."

When the next menu pops out, go to "Sytem Tools."

On the next menu click "Disk Cleanup."

It should come up with the C: drive selected, click ok. When it comes back, click okay again and let it "delete files."

Come back when done.

John