Bill D

We confirmed that Kendall did a good cleanup on temp trash - Disk Cleanup and IE temps & history files.

Last hit, I asked him to reboot, and he hasn't been back. I believe shorty was down, at least briefly, since I lost the connection; and he may have had trouble getting back, if that's the one he was using. It was about 11 pm, his time, so he may have decided to take a break.

I'm still concerned about his complaint re: not being able to defrag. Could indicate he's got a messed up disk.

I agree we need to be sure that he is trying to use a good link. Maybe see if someone else can connect to what he's tring to link to.

Outlook, and Outlook Express can be set to not link, although help files that I've found don't really tell you how to do it.

John