feeling like a Social Worker, instead of a receptionist/housemaid There's a difference to the feeling? Well, sometimes maybe.

We used to say "Mrs Brown is in to see you - she's a bit high today."

The "professionals" try to use the demotic expressions, and the rest of the world tries to use the professional jargon, each in the hope that it makes us more credible. And every now and again we switch round, to show we aren't one of them really.