For those who are shopping for alternatives, I just picked up Earthlink broadband. I had Earthlink dialup before, and I wanted the faster speed without the hassle of changing our e-mail addresses. They provided the modem, filters, software, etc. They have a nice feature called the "Spaminator" that catches about 80% of the junk mail, but I eliminated most of that by quiting Bigfoot. So far the only problem was finding where the new software hid my Netscape address book.