I am so sorry to hear about this. For what it's worth, here is another personal experience, many decades ago: When Amos and I were very small (10 and 6) we had a terrible house fire very late on Christmas night. (It was not arson, might have been electrical.) We were all saved by our German shepherd dog, who barked until our exhausted parents finally woke up (the dog had to pull the blankets off the bed to get them up). All ten people --parents, siblings, guests, grandmother-- in the house got out safely, our grandmother's burned hand being the only real human casualty, but the dog went back in and died in the fire. He was waiting at the bedroom door of someone who had escaped out her window, leaving her door locked. Our cat died between the dog's paws, where she had probably gone for protection. The house was gutted and had to be rebuilt, which took many months. Our parents had a wonderful and extensive library which was destroyed, along with all the Christmas presents, and the remains of the Christmas meal-- which had been an entire pig with an apple in its mouth, believe it or not. The belongings we had that did survive the fire smelled of smoke forever after. Anyway, people rallied around us in unbelievable ways--not only our friends but even people we didn't know. The town poured out presents of clothes, toys, household goods, books, places for us to stay, every kind of help and support imaginable. (Our mother said afterward, "Always smile at people -- you don't know whose underwear you're wearing.") Our dog got a posthumous medal from the ASPCA and we were given a new puppy from the same line of dogs. (That puppy became the dog that raised us.) Disasters are terrible and traumatic, and the best thing about human beings is how we turn, even rush to offer help and love and support to each other after something awful has happened. I hope that your neighbors find the level of love and support that our family had. I hope that they get through this acute period of grief and shock with the help of people who love and care about them, whether they know them or not. I hope that when they look back at this terrible event in their lives, they remember the help even more clearly than they remember the damage.