I have to break my silence on this most sensitive issue. I purchased a D-28 last year from a dealerin Penn. I didn't know it at the time he sold me aruined guitar. Dried it to the point the bridge sank or sunk whatever, I was taken advantage of by an authorized dealer. I took the guitar to the factory in Nazereth. They looked after me to the point of bringing a tear to your eye. They replaced the guitar with one that is sounding better all the time. Other people who I play with on occasion tell me I must have gotten a good one ,so if I have any opinion of Martin Guitars, it's a good one.