On the contrary Terry, I believe that she should experience in full what she worked to create. It was her claim that privatisation would improve such services, instead her policies, which this current (labour in name only) government have continued, have caused serious underfunding and of what resources remain has siphoned so much money into private pockets that the services are on the point of collapse. Not content with that but what remains is under permanent threat of being reorganised into oblivion that what few staff are left are thoroughly demoralised. Privatisation in reality means fragmented and patchy services that the Local Authority "commissioner/purchaser" has very little control over and the client/user of the service even less. That 28% vacancy rate is a reality, as are attempts to recruit teachers and social workers from places like South Africa. Pay rates are so poor that in many cases they would earn more working on the checkouts at the local supermarket. When hospital cleaning services were directly provided, instead of contracted out to the lowest bidder, hospitals were kept spotless, cross infection rates were a fraction of what they are now. The cost of treating infections picked up in hospitals is now astronomical, far more than was saved by the short sighted penny pinching of contracting out. You are not the only one who remembers what things were like, and some of us remember being trained when the most important thing was providing excellent service rather than boosting shareholders profits.