Another subject but I think I'll give a little of what I believe is background to my difficulty in explaining to this guy...

One of the senior QA engineers (I was in Production Control - the report detailed reject components waiting for return to supplier - the normal approach was to hold certain items until they reached an agreed quantity) told me some time afterwards that this QA inspector had once spotted a problem that needed fixing but as his line of superiors did nothing, he attemepted to devise a solution. Anyway, things went wrong and the problem was exposed and poor old inspector for not "working to standard" was made the scape goat while those who had failed to act sat pretty. End result, one former willing worker (although not too clever with the computer systems) anxious to blame anything else in the system to avoid more shit.

From my view point, in spite of the difficulties, I liked the guy as his real intentions were in getting things right and he checked the report...

Jon