A friend has a baby 18 months old, and she has him heartscalded. He just can't get any sleep - three hours last night!

The kid cries and cries if she's away from company; they've tried toys, music, everything, but she just won't go to sleep at all. She's exhausted, the parents are exhausted. And if they leave her to "cry it out" she tears herself to pieces, scratching the eczema on her head and neck.

Any help gratefully welcomed.