John hit the nail on the head!

Paul, I love DeBono's books!

Jeri, I wish I could write like that!

Amos, in problem-solving activities and in designing scientific experiments, we first have to DEFINE the problem...or question the problem statement as given to us. My favorite example is the one of the engineers who were called in to redesign the elevators in a high rise building...they were told that the elevators were entirely too slow, and people were complaining. After some study, the engineers put several large mirrors in the lobby. (...so people could look at themselves while waiting for the elevators.) Problem solved. The problem was not slow elevators but bored people.