As others have said, part of the equation has to be, "Does she do a good job." Half of the "requirements" for jobs are bogus; designed partly to prevent the company from being sued and partly to weed out the worst applicants.

It sounds like she *doesn't* do a good job, from what you said. It sounds like her incompetance is costing taxpayers money and preventing people from getting the services they need. And people who lie about these things really rub me the wrong way.

BUT -- if you are concerned about anonymity when making this accusation, I think you have your answer. In that case, you don't like it, but you aren't concerned enough to put your name to it.

Of course, you don't know for certain she faked her resume. She might have told you that to elicit sympathy to do part of her work for her. Any accusation you do make needs to be tempered with your uncertainty about the truth, and/or as a suggestion to verify her background. Otherwise you could be in hot water for making false accusations.