Max, help - I can't log in!

Subject: Max, help - I can't log in!
From: GUEST,Ian HP
Date: 15 Aug 01 - 12:13 PM

Max, for some reason I can't log in. My cookies are switched on but the 'you're not a member page' comes up. I type in my details on Help and it recognises me, but my personal page is blocked.

Subject: RE: Max, help - I can't log in!
From: Noreen
Date: 15 Aug 01 - 12:41 PM

Ian, if you go to the help & trouble forum by clicking Help in the banner at the top of the page, an elf will aid you in your distress.

Noreen

Subject: RE: Max, help - I can't log in!
From: Burke
Date: 15 Aug 01 - 12:41 PM

Ian, I was having trouble like that because my browser was reloading a cached page instead of reloading it properly. You might need to clear your cache.

Subject: RE: Max, help - I can't log in!
From: Jeri
Date: 15 Aug 01 - 12:58 PM

Ian, see this section of the FAQ about re-setting cookies.

Noreen's right about the Help Forum, but as long as I'm here anyway...

Subject: RE: Max, help - I can't log in!
From: Ian HP
Date: 15 Aug 01 - 04:30 PM

Done. Thanks.

Subject: RE: Max, help - I can't log in!
From: Noreen
Date: 15 Aug 01 - 09:45 PM

Welcome back, Ian!