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Tech: mouse won't work on refurbished laptop

30 Aug 16 - 01:09 AM (#3807497)
Subject: Tech: mouse won[t work on refurbished lapto
From: GUEST,mg

i just got a refurbished older lenovo laptop..assumed i could plug in a mouse like i have with other laptops...it does not seem to work. i have gone into settings and played around..googled...but the settings don't seem to match up to google info. it uses windows 10. i bought from amazon and am just getting a message about a driver and troubleshooting but i am not finding out what to do. any suggestions? using this track thing is awful.


30 Aug 16 - 02:09 AM (#3807498)
Subject: RE: Tech: mouse won[t work on refurbished lapto
From: GUEST

Device Manager
    You will probably see the mouse checked

Go to MS or mouse maker (Logitech?) and update the driver.


30 Aug 16 - 02:14 AM (#3807499)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: Joe Offer

Hmmm. I've never had a mouse problem after upgrading to Windows 10, and I've upgraded maybe 20 computers by now. Wish I could say the same for other peripherals.
Is this a wired or wireless mouse, mg? A wireless mouse will probably need a plug-in "dongle" to receive the mouse signal.
If you have that, or if you have a plug-in mouse, go to "support" at the Website of the company that made your mouse. They may have an updated driver.
-Joe-

Here's Microsoft's mouse troubleshooting page:


30 Aug 16 - 02:22 AM (#3807501)
Subject: RE: Tech: mouse won[t work on refurbished lapto
From: DaveRo

Have you tried other USB ports?
Have you tried a different mouse - borrow one?
Have you tried other USB devices in that port?
Does that mouse work in other machines?
Is the mouse disabled in the control panel device manager (get there via windows-key and X)
What does the device manager say about the mouse?

Nearly all mice are 'generic pointing devices' and Windows will have drivers. If the mouse is unusual go to its manufacturer's website - but unless it's a major brand you won't find it.

I like Trackpoints - but they take sime getting used to.


30 Aug 16 - 06:09 PM (#3807653)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: leeneia

Check the mouse's battery.


30 Aug 16 - 07:12 PM (#3807661)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: mg

Thanks..I will try these suggestions...this is not a wireless mouse..would it have a battery? I will check tonight. I used it fine on another computer...


30 Aug 16 - 11:57 PM (#3807682)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: eftifino

I have an older Toshiba satellite Pro and use a usb mouse all the time. Your problem maybe just as simple as telling your laptop that you're using a mouse instead of the pad or trackball. On my one, it is function button F9 to switch from pad to mouse and back again. Hope this helps.


31 Aug 16 - 02:28 PM (#3807786)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: leeneia

If eftifino's suggestion doesn't work, mg, then talk to the people who refurbished your laptop. It could be that your laptop was built to accept a wireless mouse, but not a mouse with a USB.

I switched to a wireless mouse years ago, and I'm very glad I did. I bet you would like it too. They are not expensive.

They do take a battery, but the batteries last a long time.


01 Sep 16 - 02:28 AM (#3807875)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: BobL

...although it helps if you remember to switch it off when at shutdown.


01 Sep 16 - 03:48 PM (#3807972)
Subject: RE: Tech: mouse won't work on refurbished laptop
From: GUEST,ripov

....and if you can remember where you put it!