It's true, Martin no longer does repairs at their PA. factory, but I've had no problems with them honoring their lifetime original owner guarantee through authorized repair shops. I got two of mine back from an authorized repairman in May, a 27 yr old D-19 and a 20 year old J-40M, both fixed with no questions asked. Though the warranty doesn't cover everything, it sure as hell ought to cover this sorry situation. Bruce Petros at Petros Guitars (an independant luthier) repaired mine. Bruce was slow but well worth the wait. The man is amazingly good (so are Petros Guitars). Just curious, but why would someone spend $3500 on a guitar with high action that was "a bitch to play" in the first place?
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