Hopefully, an actual human will *read* Larry's letter, so that they CAN be worried!
Since all of us who wrote, initially, got the same verbatim form letter as a response, I have my suspicions about what they do with e-mail.
I do think that Larry's move was a good one--every bit helps, I think!
...and I plan to print out my original e-mail letter, and stick it in an envelope and mail it to them. I think it might have a better chance of actually being noticed, that way...
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sj