I've decided not to uninstall my OE, though I do think it is causing problems.

I could not boot my puter this morning. Tried everything; unplugged modem, took out battery, unplugged computer, waited a few minutes and retied- same thing. I called Dell because I could not   get online to use the chat. After being hung up on TWICE, I finally got on. I, of course, went straight to the Dell Chat. I was told to shut the computer, hit F12 when I restated it and was given instructions to test the system. After TWO and A HALF hours, the end result was that the system is fine. i went back on chat and was given instructions on how to uninstall and re-install the hard drive. Why would i have to do this is everything is fine?

Also, I'm still having issues with shut down- it takes forever and last night I had to click on "off" about 3 times before it would even start to shut.

Can ANYBODY tell me what is going on? Do I need a new hard drive? Why does it say that it it cannot find the hard drive or boot device.

As always, I am extremely confused!

HELP!!!!!!

Putermoron