Susan, those 0-Kb.tmp files you described sound like 'aliases'. An 'alias' is a name for the file, not the file itself. It's like the icon representing the file rather than the actual data. If it says 0-Kb it sounds as if there is no data connected to that icon / alias. It might be the original data is lost or located elsewhere or been stored elsewhere under a new file name, though I'm not sure exactly why that would happen. I wish I could help you more than that, but my knowledge of Windows is rather limited.