FROM JIM AT CALTON:

(This is the self-same guy who always answers the phone, makes promises, and promptly forgets what you discussed - - is he the owner or does he have an employer who actually gives a hoot?)

Hi Adam,

Someone I know turned me on to a board where there was a discussion about
your case and where the heck was it.

I was totally surprised to see this, until that is I went back into to the
shipping area and, behind a stack of unused boxes, mixed amongst stored
cases, was, of course, your case.

So I am very sorry of course, we don't set out to disappoint our clients - I
have everything I need to send this to you EXCEPT your SSN which I know you
have provided before but we never keep the info on file.

If you could email, fax or call in and if you don't get me then please DO
leave a message and I will box up and overnight your fixed (all hinges
replaced) case along with some spare parts.

We have a snowstorm here today so the earliest I can ship is Thursday for
Friday delivery.

Once again, sorry.

Regards,

Jim Laffoley
Calton Cases (North America), Inc
The Hardest Working Cases in MusicC
P - 506.855.5465
F - 866-861-3125
Direct: (506) 961-9420
www.caltoncases.com