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User Name Thread Name Subject Posted
mauvepink BS: Rude call centre staff (35) RE: BS: Rude call centre staff 18 Jan 11


I admit that I have found HMRC (tax centre), DVLA (car licences) and The Passport & Identity Service always polite and extremely helpful when I have dealt with them. I somehow see them as outside the call centre tag but I guess they are call centres really.

If I get good service I deem them to be decent. If I get bad service then I deem them to be a call centre! lol

Your posts have just made me realise this

mp


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