John you are a genius!

Just got back, followed your instructions to the letter and hey presto, it worked so it is now up and running.

Not sure what I did, but I think it was the settings that were messed up.

Anyway, Lucy (the owner of the laptop) and her mother would like me to thank you for solving their problem and tell you that they are very grateful and if you ever come to the Yorkshire Moors you would be entitled to "mates rates" on one of their celebrated holiday cottages.

They also made me (wouldn't take no for an answer) take some beef cuts from their herd of highland cattle , mother said she would send you some but it might "go off" a bit before you got it and she's sure there is plenty of beef in Kansas.

Thanks again.

John