Oh I love these. The trick is to do one of the following:
- When they say "I'm calling about your PC", you answer "Oh good, when is it going to arrive?"
- When they say "I'm calling about your PC", you answer "Well he's already under internal review down at the station, and we gave all information then"
- Get a cheap laptop and install Ubuntu on it. Then do everything they tell you. Make sure you know what you're doing and tell them how many hoops you're having to jump through