Okay, something seems to be happening. I phoned the Cinnamon Trust, who said the hospital social workers were the best people to deal with the cats in the short term, as they have a legal duty of care. I had a brief runaround with bureaucracy while they decided *which* bit of the system was responsible, but it worked out that Haringey social work were the right folks. So they're liasing with Diane on the ward. I'll phone the hospital later today to check how it's gone - will try to get to see Diane soon but it may not be today.