Genie .... undoubtably You are correct in saying that the Mac is more user friendly than the PC. And yes the average non-techie user probably does encounter more issues with the PC than the Mac. With the PC one must be a bit techie savvy to overcome and prevent such issues from happening. I fall into that category and I must say my PC is and has been trouble free. But, as you can see from various posting in this thread the iMac CD drive is definitely more inferior than the standard PC. Jammed CD drives on PC's can easily be ejected by using a thin metal spatula device or even an oyster shucker. Jammed iMac CD drives require a trip to the shop.
And as I always say, though the iMac is a cool machine the selling price does not warrant it's true value.
With that being said, I do love my iPad ... that is cool and the price is reasonable when compared to it's competitors.
biLL ... :-)