Something definitely needs to happen. I agree that you need to be very careful when you approach the manager that you don't appear to be blaming the individual concerned - the focus should be on how her presentation is affecting your quality of life, health and wellbeing. The focus also needs to be on what steps the accommodation provider (and whichever health or social care agency are funding the placement) are taking to resolve the problem. At the end of the day this is your home, which is something that the staff in these places, no matter how nice they are, sometimes lose sight of, and the providers have a responsibility to safeguard your needs. I'm assuming you are in the UK - if so, if you don't get a response to a verbal followed by a written submission to the manager, you have ways of escalating the situation. If you have a community nurse or social worker you could contact them and let them know how the difficulties are impacting on you. You could also contact the funders for the placements at the home (which could be the local authority or the clinical commissioning group or both, depending on whether the focus of the home is health or social care needs). You can also contact the Care Quality Commission - concerns can be raised via their website. But talk to the home manager first and give them a chance to sort things out. They can't afford to have too many unhappy residents, especially if there's a chance it could get back to the funders.
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