From the guy I talked to apparently not, I asked him if there was a feedback for to fill in for Butlins Folk Festival was told no, but did I wish to give him any feedback, I suspect he had sussed where I was coming from. He also told me that people had complained that the cinema was shut, with some good films advertised, he told me the organisers of the folk festival had told them that they did not want the cinema open. Not sure what the arrangement is, but certainly got the feeling the folk festival was nothing to do with Butlins, they let out the facility to whomever. As for contacting Butlins thats up to yourself, but if you do not give feedback people think everyone is happy.
Keith