People have repeatedly pointed out that there are better sources and that the majority of WW1 records were destroyed. The point is, however, the way that this site promoted itself as the definitive source. I didn't find out about the loss of the WW1 records until I was prompted to investigate by the lack of records for either grandfather or my great uncle. A simple disclaimer about the loss would probably have diffused a lot of complaints.

On the other hand I know of no excuse for the lack of WW2 records that they claim to hold. I couldn't find either parent or any of my uncles who served.