"Why the hell would they bother with a polite request when they phone numbers on the TPS?" I've no idea what the TPS is, but as far as why they would bother with a polite request, I already said what I could about that in my second paragraph. It was just speculation, of course; all I really know is that the method worked. If you're genuinely interested, and not just trying to make a point via rhetorical question, you'll find that second paragraph immediately below the one you apparently did read.
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