i've got a BA (history and english) and a pgce (teaching adults) most of my care working has been unconnected to my qualifications. i'm now still a basic grade care worker - i think because i am not ambitious and will insist on treating everyone as equal. good training can be useful for a good worker but much more important is having the right attitude to be able to enjoy your job. i am still (i'm 59) an active union rep which i get an increasing amount out of. in care we are always told that the client's needs must come first etc but i don't entirely believe this. if you have a happy, well-supported and positive staff team you can help anyone - if you don't have a good staff team you struggle to provide a service to anyone.