A couple of Christmasses ago, we found what looked like a huge ball of fluff in a box of 80 Taylor's Yorkshire Tea-bags. We reported it to them, they sent us a prepaid envelope for us to return it to them. A week or so later, we received a very nice letter explaining that it was a ball of glue-strands from the bagging process, which was harmless but which should have been spotted and dealt with by QC during packaging, and a few days after that we received a large box containing a number of 160-bag packs of tea-bags. Didn't have to buy tea bags for about six months. Taylor's Yorkshire Tea Company - Top Banana! (Errrrmmm...Tea Bag?). :-)
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