You're right, Charmion - the new normal will be nothing like the old one. At this stage we don't know how.

I need an appointment with my dr to have a prescription renewed, so rang yesterday to make said appointment. We're only doing telephone appointments, says the receptionist. How do I get my prescription, says I. We fax it to your pharmacy, says she. (Doesn't work for me, I keep my prescriptions with me because we sometimes go away and I may need them.) There is another thing to be sorted too.

Being a redhead I also have skin things which need to be checked occasionally. How is that supposed to be done over the phone?

A concern I do have is that my dr, a nice young bloke originally from Iran, has an accent. It's not a problem in face-to-face conversation but is much more difficult to understand on the phone; I know, because we have spoken on the phone before.

Sigh. Welcome to the new normal.