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Sibelius Tech: McAfee Virus Scan interrupts start-up (27) Tech: McAfee Virus Scan interrupts start-up 18 Nov 02


Hope someone can help with this. I've been given a McAfee VirusScan 4.5.1 demo disk to try. Yes I know; get what you pay for, and you don't get owt for nowt!

Something seemed to interrupt the setup wizard during installation, and it only got part way through the process. Now, when starting the computer (Windows 98 2nd edition) the McAfee program seems to run through some of its processes and delays start-up for about 20 minutes. The computer then runs normally, but it's irritating to have this 20 minute interruption every time I start the thing up. I'd like to remove the McAfee, and then do the sensible thing and get some up to date anti-virus software.

During the hiatus, the screen is black with white computer script saying things like "Please wait while setup updates your configuration files. This could take a few minutes" and "Completed updating files, continuing to load Windows." It ends, every time, with: "Total files 21; Clean 9; Not scanned 12; Possibly infected 0".

The program doesn't seem to be completely dead, because there's a message about its age, in number of months. Every month it updates itself and tells me that new viruses are coming out all the time, and isn't it about time I got myself some new software? On the other hand, I've got no idea whether it's actually doing any virus scanning.

I've tried removing the program using 'Add/Remove programs', but all that does is run the McAfee setup wizard. After the first couple of steps and clicking 'remove', I get: "Internal Error 2735. StopAVSync Manager". Okay that, then it says: "The wizard was interrupted before McAfee VirusScan could be completely installed. Your system has not been modified...." [oh yes it has!!] "...to complete installation at another time run setup again." Running setup again as it suggests simply goes through the setup wizard until it reaches the same point, internal error 2735.

Any suggestions? Anti-virus software recommendations also welcome. Home use only, and just the one computer.

Thanks


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