I knew my boss must have relatives out there.
He complains that he's losing money but his first reaction when a client gets nasty is to cut them a big discount to shut them up.
He complains that his employees are ruining the trucks but he buys cheap trucks that aren't strong enough to do what he wants them to do, and have stick shifts that most of his teenaged drivers don't really know how to use (hint, get one BIG, automatic truck and save yourself replacing transmissions on 2-year-old vehicles).
(I work for a veterinarian) I started two years ago as a kennel-scrubber with no experience and have progressed to being a useful technician. I don't have an LVT degree but I can do competently most of the things that LVT's do (and I have three years of college biology, so it's not as if I don't have any background), but he won't give me a raise. I have to learn EVERYTHING before I get a 50-cent/hour raise. I'm 25 and don't make a living wage. He recently forgave a bitchy client a $500 debt. $500 would have covered a 50-cent raise for me for a full year.
Needless to say, I'm thinking of going back to school.