Clearly on this (and other forums I'm on) don't need more people to bitch about.
How far should we go in shielding employees of a corporation from individual liability? My understanding is that in expanding the scope of civil rights to encompass the corporate entity as person, we made it much harder to pursue individual accountability. And less likely that a corporate culture that requires same could survive.
I seem to remember that in the good old days (such as Clipper Ships), the financial risk was shared as was the liability for harm. Under current law, the risk is still shared but the liability stops with the 'corporate entity'.
Perhaps the answer to "Maybe where they go wrong is when the leaders forget their common humanity" is that they found a way to avoid individual and group responsibility by making the legal fiction the responsible indiviidual. Always easier to blame some other "person" when we screw up.