The Mudcat Café TM
Thread #63245 Message #1025889
Posted By: Firecat
28-Sep-03 - 03:28 PM
Thread Name: BS: Opt out of phone solicitation
Subject: RE: BS: Opt out of phone solicitation
As Mum said, I do work in a call centre. The reason you get called is NOT to try and deliberately annoy people, and I aim that specifically at Deckman, but purely because the number is dialled by computers.
In the UK, if a person asks me to remove them from the list, I tell them about a thing called the Telephone Prefernce Service. Once the person has registered with the TPS, their telephone number is automatically removed from all databases.
What Mum DIDN'T tell you is that several times, I have left work on the verge of tears because people tend to think that it is their right to be able to verbally abuse people like me. I have actually asked several of my colleagues at the call centre and they ALL get verbally abused.
PLEASE remember that a fair few of us would much rather not have to do this job, but it pays. We do NOT mean to annoy people, but people mostly are quite abrupt, and as I said, some think it is their right to abuse us.